CRM Cost

Are you worried about your CRM Cost? Ever since you started the CRM project, you've realised that the cost (I prefer the word investment) escalated.

I've done a crm cost breakdown for a customised CRM project.

Kin Lee

Importing Data From Excel

Are you experiencing difficulty in handling your business data, especially migrating data from excel to your database (Mysql)?

We have used a data in excel format (downloaded from Accounting and Corporate Regulatory Singapore), the latest Singapore Industrial Classification Code list. And to use this excel file, import the 4193 records to Mysql database.

Visit http://www.bizengine.com.sg/2011/10/21/singapore-standard-industrial-classification-ssic-code-import-from-excel/ to see the details.

Have fun!

Kin Lee

Customer Relationship Management Development Update

Hi,

We have just did some upgrades on our corporate site at http://www.bizengine.com.sg and have put up a few interesting posts on Search Engine Optimisation, and Customer Relationship Management.

Catch them here

1. Top 5 CRM Facts You Must Know
2. What You Really Need to Know About SEO

In the pipeline, we will be launching our crmthatworks Orion software to help you to track customers' activities and payments in real time for different outlets on a cloud server.

Some of the basic CRM functions:

1. Customer Profiling and search with auto generation of an unique 10 characters customer unique number.
2. Product and Services Profiling and Search.
3. Customer Product Purchases and Service Subscription.
4. Track customers' payment in real time for both partial and full payments.
5. Track customers' visitation.
6. Print receipt via Epson TM-U220 receipt printer.
7. Customers' Birthday Alert

I am still working hard to tuning the software functions.  Check back often for latest updates.

Kin Lee

It's been a really long long long time

Hi

It's been awhile since my last post here on businessengine.blogspot.com. I was heavily involved with establishing our own software CRM product "crmthatworks".

Managed to also put up great Singapore Photos on SingaporeShots.com.

Just established a wordpress CMS site for a Dental Clinic in Singapore, do check out what they are good at : Roots Canal Treatment.

Coming up next : Why most CRM projects failed.

Kin Lee

SEO - When is the best time to do it?

Search Engine Optimization (SEO). When is just the right time to do it? My answer is now. Especially so during this economical crises. I'll offer my justifications for my claims in just a moment:

I am sure by now, if you have already heard about SEO. You will probably realised that campaigning for SEO is not cheap, and yet it is not expensive either. It is expensive because your SEO campaign is not measurable. It is cheap because it improves on your company cashflow by drawing potential customers to your business via the Internet and to convert them into your real customers.

So why SEO now? And especially if you are based in Singapore, you should seriously consider engaging Singapore SEO service offered by reliable search marketing company.

A good SEO Singapore campaign requires in-depth understanding about your business markets and demands. It also involves the planning and the excutions of your killer-SEO-strategies that works. And you really need to measure your SEO success for that you will make sure that your investment is well spent. SEO needs Time.

In my opinion, now is really a good time to do these. Mainly because it should be a lot easier to do SEO now because there will be less competitions and you have an opportunity of time to really beef up your business assets on the Web. By the time the economy recovers, you will be well prepared and ready to immediately spring jump your business by leveraging on the Internet. Most of your competitors will likely not even have a plan or to even decide on what to do next.

Say Kin Lee
Strategist
BizEngine
http://www.bizengine.com.sg/
Building Value-Assets on the Web

Internet Project: Singapore Photo Gallery - Singapore Photos You'll Want To See

SEO Rule Will Change

Hi,

It's been really quite some time ago since my last post. I was busy understanding Zend MVC framework for another project. And to also upgrade the Web software architecture for one exisiting client for better maintainability and also doing some work on on-page optimization.

Now, onto the topic of SEO rules. Search Engine Optimization rule is changing and will continue to change and Search Engine Optimization experts (those not work for the Search Engines) are at the mercy of these Search Engines' rules. In my opinion, it is not ethical to give promises or gaurantees about something which one has no control over. The only best gaurantee, which I can think of, is really the clear understanding about business and the SEO rules. And how to put them together.

There are no secrets to SEO, except to keep updated about the changes and acquire a sound understanding about these rules. The most important success ingredient for SEO is not the technical know-how - that's the easy part. The business model, market and demand should be the the first consideration when emarking on SEO. The Power is the Strategy, not Technology. But before you can craft out a good strategy, you must have a sound understanding about things.

In my opinion, the first indication of SEO rule change is the Google introduction of searchWiki. SEO, although is a organic search marketing strategy, is not able to have control over it. And I stand to believe that more changes will come. The only constant is change.

Say Kin Lee
Strategist (SEO Singapore)
BizEngine - Building Value-Assets on the Web.

The Machine That Makes BizEngine Possible

This is the Dell 4150 that I've mentioned in my previous post. While archiving files on my Dell Vostro 1400, found this Dell 4150 notebook photo I took a few months back.

As I've mentioned, this is not a luxurious system. With only 640MB Ram, it helped BizEngine to deliver tasks for customers mainly in Web Maintenance and Search Engine Optimization (SEO Singapore) in the early days of BizEngine inception.

Still, I've also installed Http Apache, Tomcat and Php Server running Java Struts and Php Zend. Although, it was a relatively slow system, but I've really learned quite a good deal about MVC (Model View Controller) architecture and indeed we are now building a more robust software architecture for BizEngine's client. I hope we will continue to improve on this.

As I've mentioned before - www.SingaporeShots.com - Singapore Photos You'll Want To See, can only made possible with Coppermine Photo Gallery Software and of course making custom alteration on this machine too.

Thank you 4150. Now that you are no longer with me, and that you shall continue to create and add values to whoever that uses you. :)

Say Kin Lee

Search Strategist

BizEngine